Travel On The Go

Privacy Policy

Privacy Policy

Privacy Policy
Last updated: June, 10, 2025

At Travel on the Go, your privacy is our priority. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you engage with our services, website, or communicate with us.

 

1. Information We Collect

We may collect the following types of personal information:

  • Full name, contact details (phone, email, address)

  • Passport details and travel documentation

  • Travel preferences and itinerary information

  • Payment information (used securely and never stored unnecessarily)

  • Company/employer details (for corporate bookings)

  • Communication records and feedback

 

2. How We Use Your Information

Your personal information is used to:

  • Book and manage travel services (flights, accommodation, transport, visas)

  • Provide tailored travel advice and solutions

  • Process payments and send invoices

  • Improve our services and customer support

  • Send you updates, confirmations, and service-related communications

  • Fulfill legal or regulatory obligations

 

3. Sharing Your Information

We may share your personal data with:

  • Travel service providers (airlines, hotels, car rental companies, embassies)

  • Payment gateways and financial institutions

  • Legal or regulatory authorities, when required by law

We never sell or rent your personal information to third parties for marketing purposes.

 

4. Data Security

We implement strict security measures to protect your information:

  • Encrypted communications (SSL)

  • Restricted internal access to sensitive data

  • Regular monitoring and updates to prevent unauthorized access

 

5. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Correct or update your information

  • Request deletion of your data (subject to legal or contractual limitations)

  • Opt out of marketing communications at any time

 

6. Cookies and Website Tracking

Our website may use cookies and similar technologies to:

  • Improve user experience

  • Track website usage and performance

  • Provide targeted information based on browsing behavior

You can control cookie settings in your browser at any time.

 

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

 

8. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. We encourage you to review it periodically.

 

9. Contact Us

If you have questions about this policy or how your data is handled, please contact:

Travel on the Go
📞 010 634 3408
📧 info@travel-on-the-go.com
📍 68 Central Avenue, Cnr 16th Avenue, Octave Complex, Unit 5, Glenhove, Johannesburg, 2196